Terms & Conditions — Skillcare Coaching
Last updated: November 2025
1. Introduction
Welcome to Skillcare Coaching (“we,” “our,” or “us”). These Terms and Conditions govern your use of our website www.skillcarecoaching.com.au, our digital content, and our services. By accessing or using this website, you agree to be bound by these Terms. If you do not agree, please do not continue using the website or our services. These Terms comply with Australian Consumer Law (ACL) and outline your rights and obligations when using our site or engaging our services.
2. About Skillcare Coaching
Skillcare Coaching is an Australian-based company providing professional coaching, training, and automation systems for care and NDIS professionals. Our mission is to empower individuals and organisations in the care sector to build structure, clarity, and confidence through training, strategy, and technology.
3. Use of This Website
By using our website, you agree that you will:
• Use the site only for lawful purposes.
• Not engage in activities that may damage, disrupt, or impair the site or its security.
• Not copy, reproduce, or redistribute any content without prior written permission.
• Not post or transmit any malicious, defamatory, or offensive content.
You must be at least 18 years old or have permission from a guardian to use our services.
4. Information Accuracy
We strive to ensure that all information on our website is accurate and up to date. However, we make no warranties about the completeness, reliability, or accuracy of any information provided. Content on this website is for general informational purposes only and should not be considered professional or legal advice.
5. Services and Consultations
All coaching sessions, consultations, and related services are intended to provide guidance, education, and support. While Skillcare Coaching aims to help clients improve their operations and systems, outcomes may vary depending on client engagement and implementation. We do not guarantee specific business results or revenue outcomes.
6. Bookings and Payments
Consultations or training sessions must be booked through our official channels (e.g., Calendly or via email). Payment terms will be communicated clearly before any paid engagement. Cancellations or rescheduling requests should be made at least 24 hours before a booked session. Refunds (if applicable) will be handled according to Australian Consumer Law.
7. Intellectual Property
All materials, including text, images, graphics, logos, and training resources, are owned by or licensed to Skillcare Coaching. You may not reproduce, distribute, or modify our content without written consent. Limited sharing of excerpts for educational or promotional purposes is allowed only with attribution to Skillcare Coaching.
8. Third-Party Tools and Links
Our website may include links or integrations with third-party tools such as Calendly, Google Analytics, or Make.com. We are not responsible for the content, accuracy, or privacy practices of those external websites. We encourage you to review the policies of any third-party platforms before interacting with them.
9. Limitation of Liability
To the maximum extent permitted by law, Skillcare Coaching and its team are not liable for any direct, indirect, or consequential losses arising from the use or inability to use our website or services, errors or omissions in our content, or technical/system issues beyond our control. Nothing in these Terms limits your rights under the Australian Consumer Law.
Your Legal Rights & Next Steps
10. Indemnity
You agree to indemnify and hold harmless Skillcare Coaching, its employees, and affiliates from any claims, damages, or expenses arising from your misuse of the website, violation of these Terms, or infringement of any rights of a third party.
11. Privacy
We are committed to protecting your privacy. Please review our Privacy Policy to understand how we collect, use, and safeguard your information.
12. Termination
We may suspend or terminate your access to our website or services at any time without notice if you breach these Terms or act unlawfully. Upon termination, all rights granted to you will immediately cease.
13. Updates to These Terms
We may revise these Terms occasionally to reflect updates in our operations, services, or legal requirements. The latest version will always be available on this page, and the effective date will be updated at the top. By continuing to use our site, you agree to any changes.
14. Governing Law
These Terms are governed by the laws of New South Wales, Australia. Any disputes will be subject to the exclusive jurisdiction of the courts of New South Wales.
15. Contact Us
For questions or feedback regarding these Terms & Conditions, contact us by email at hello@skillcarecoaching.com.au or visit www.skillcarecoaching.com.au.
16. Acknowledgement
By using this website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.
