Privacy Policy – Skillcare Coaching
Privacy Policy – Skillcare Coaching
Last updated: November 2025
Last updated: November 2025
1. Introduction
Skillcare Coaching (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).
By using our website or providing your personal information, you consent to the terms in this Privacy Policy. We encourage you to read this document carefully and contact us if you have any questions.
2. Information We Collect
We may collect the following information: Personal information you provide via forms, bookings, or communication—including your name, email address, phone number, organisation, and other details you share with us.
Technical information such as your IP address, browser type, operating system, and usage data is collected automatically using analytics tools like Google Analytics or Meta Pixel.
Booking and communication data, including details submitted for call scheduling, newsletter signup, or contacting support. We only collect information necessary for our functions or activities.
3. How We Use Your Information
We use your personal information to respond to your enquiries, provide requested services, and manage bookings or consultations. If you opt in, we may deliver updates or marketing content.
Information is used to improve website performance and user experience, as well as comply with legal and administrative obligations.
Your information will never be used for purposes unrelated to these activities without your consent.
4. Storage and Security
We store personal information securely with trusted service providers using industry-standard cloud systems. Access to your personal information is strictly limited to authorised team members.
We use reasonable safeguards to protect data from misuse, loss, or unauthorized access and regularly review our data protection practices.
If you have questions about how your information is secured, please contact us at hello@skillcarecoaching.com.au.
5. Sharing of Information
We do not sell or rent your personal information. We may share limited data with trusted third parties who help us deliver our services, like booking platforms (Calendly), CRM or automation tools (Make.com, Notion, Airtable), and analytics providers (Google, Meta).
These partners must comply with their own privacy obligations and only use data for the purpose of providing their services to us.
6. Cookies and Tracking
Our site may use cookies and similar technologies to enhance performance, personalize experience, and analyze visitor behavior.
Cookies may also support advertising activities such as retargeting. You can manage or disable cookies through your browser settings, but some features may be affected.
For more information on cookies, contact us or refer to your browser’s help documentation.
7. Access and Correction
You have the right to request access to or correction of the personal information we hold about you. To make such a request, please contact us at hello@skillcarecoaching.com.au. We may require verification of your identity.
We aim to respond promptly to such requests in line with relevant laws.
8. Direct Marketing
We may occasionally send you updates, tips, or promotional materials if you have opted in. You can unsubscribe at any time using the link in our emails or by contacting us directly.
We will promptly respect your marketing preferences.
9. Data Retention
Personal information is retained only as long as necessary to fulfil its purpose or as required by law.
When information is no longer needed, we securely delete or anonymise it.
10. Updates to This Policy
We may update this Privacy Policy to reflect changes in practice or laws. The latest version will always be posted here, with the updated date at the top.
Please review this page periodically to stay informed about our privacy approach.
Material changes will be communicated where required.
11. Contact Us
For questions about this Privacy Policy or your personal information, contact us at:
Email: hello@skillcarecoaching.com.au
Website: www.skillcarecoaching.com.au
12. Consent
By using our website or services, you consent to our collection, use, and disclosure of information described in this Policy.
If you do not agree, please do not use our website.
hello@skillcarecoaching.com.au
© 2025 Skillcare Coaching. All rights reserved.
hello@skillcarecoaching.com.au
© 2025 Skillcare Coaching. All rights reserved.
hello@skillcarecoaching.com.au
© 2025 Skillcare Coaching. All rights reserved.
