Pass your audit.
Then make it a non-event.
We walk through your business the way an NDIS auditor would — policy, practice, paperwork, people. We tell you, plainly, where you would fail.
Then we install the systems that close those gaps and keep them closed. As long as the systems are in place and used, audit stops being a fire-drill.
What an unprepared audit costs.
It’s rarely just the finding.
Most providers don’t fail because they’re bad at the work. They fail because the paperwork doesn’t match the practice, or the practice doesn’t match the policy. That’s a fixable problem — if you find it before the auditor does.
Audit findings can land your registration with conditions, a pause on new participants, or full suspension while remediation is verified.
Compliance disputes can sit between you and NDIA payments while issues are worked through. Cash flow stops; payroll doesn't.
The NDIS Commission publishes banning orders, compliance notices and decisions. Once your name appears, referrers see it for years.
Failed audit means another audit. Auditor fees, internal staff time, and the lost work of running a business while you remediate.
Four phases. From scoping call to systems live in your business.
- 01
Discovery
30-minute call to scope your provider type, services, registration status and the timing of your next audit. We map a working risk profile before any paperwork moves.
- 02
Full audit walk-through
We pressure-test your business against the NDIS Practice Standards on-site or remote: policy library, evidence trail, training records, incident reporting, complaints, restrictive practice register, worker screening.
- 03
Findings & gap report
A plain-language report listing where you would fail today, ranked by audit severity. No 200-page binder. Every finding is paired with the smallest fix that closes it.
- 04
Systems install
We install the documents, processes and team rhythms that hold up under audit: policy templates tuned to your services, evidence-capture workflow, monthly compliance review, manager checklist. Built to maintain itself.
Audited against the NDIS Practice Standards.
The way an auditor would read your business.
- Person-centred supports
- Privacy & dignity
- Independence & informed choice
- Violence, abuse, neglect & exploitation
- Governance & risk management
- Quality management & continuous improvement
- Information management & records
- Human resource management
- Access to supports & service agreements
- Support planning & delivery
- Responsive support provision
- Transitions in and out of services
- Incident management & reportable incidents
- Complaints handling & feedback
- Worker screening & Code of Conduct
- Restrictive practices register & reporting
Module-specific standards (Specialist Behaviour Support, Specialist Disability Accommodation, Early Childhood Supports, Implementing Behaviour Support Plans) are scoped in during the discovery call where they apply.
Systems beat paperwork.
Most compliance consultants give you a binder. The binder sits on a shelf. Three months later it’s out of date, your team isn’t using it, and the next audit looks the same as the last one.
We work the other way. The deliverable isn’t a document — it’s a system: the rhythm that captures evidence as it’s created, the manager checklist run monthly, the incident workflow that fires the right notification at the right time, the training cadence that keeps worker records current.
Built to be used by the people doing the work, not by a compliance officer who isn’t in the room. As long as the systems are in place and used, the audit becomes a walkthrough — not an investigation.
Tell us where you are.
30-minute scoping call. We map your provider type, services and audit timing, and tell you whether a full audit is what you actually need. No payment, no obligation.